Privacy Policy

Introduction

This Privacy Policy outlines the practices and policies enacted by SMAI to ensure the privacy and protection of the users interacting with our website and services. We understand the significance of maintaining the confidentiality of personal information and are committed to safeguarding it in compliance with India's regulatory frameworks. Our operational procedures and data management strategies have been crafted with diligence to preserve user trust and uphold data security mandates.

Personal Data Collection

SMAI engages in the acquisition of specific personal information necessary for the improvement and personalization of user experiences. These include identifiers submitted through forms, communication, and registrations on our website. The data collected consists of details such as names, email addresses, and other voluntary submissions. Our mechanisms ensure this data is gathered with informed user consent, and relevant disclosures are made to pinpoint the exact use and purpose of data collection associated actions.

Use of Personal Data

We utilize personal data predominantly to enhance, calibrate, and evolve the services we provide to users. This entails employing data analytics to offer personalized user experiences while also improving the website's functionality. Information management seeks to align with user preferences, operational competencies, and adaptive communication strategies. User data is strictly utilized for agreed-upon purposes, and SMAI staunchly opposes any exploitative use of personal information for unauthorized activities.

Data Storage and Security

SMAI places paramount importance on data storage security and integrity. We employ high-standard, state-of-the-art encryption and protection protocols to safeguard information against unauthorized breaches, leaks, or accesses. Our storage solutions are handpicked to meet global security standards, with periodic reviews ensuring proactive measures are undertaken. We maintain vigilance with respect to our security infrastructures and continuously refine our protocols to preempt security threats.

Data Sharing and Disclosure

We are committed to the principles of data confidentiality and data minimization. Personal information is not disclosed to third parties except when essential for fulfilling business obligations and operational requirements compliant with user consent. Legal mandates and regulatory requirements are strictly adhered to, with any disclosures being carefully evaluated and documented. Our safeguarding of data extends to ensuring that any third-party engagements uphold our stringent privacy standards.

Your Rights

Our users are vested with comprehensive rights regarding their personal data. This includes the right to request access, modifications, deletions, and dissemination limitations concerning their personal data maintained by SMAI. Additionally, users reserve the right to withdraw consents, raise queries, or file complaints concerning our data processing activities. Our customer service team remains accessible for an effective and cooperative resolution of any data-related concerns users might have.

Changes to this Privacy Policy

In an evolving technological landscape, SMAI routinely updates and refines this Privacy Policy to remain consonant with legal modifications, operational enhancements, or enhancements in our service offerings. Users are encouraged to review this page periodically to be informed of current privacy management practices. Substantial changes will be communicated through appropriate channels, and the date of the most recent revision will be prominently indicated.

Contact Information

For questions, concerns, or further clarification regarding this Privacy Policy, users may contact us using the following details: Vikram Sardesai, 68 Digbeth, High Street Deritend, Birmingham B5 6DH, United Kingdom. Alternatively, please reach out via email: [email protected]. We are committed to addressing any queries promptly and efficiently.